Our Training Academy

ProActive has its own in house training academy which is headed up by Paul Smith, Director of Safety & Training with its principle training facilities located in central Croydon.


Our upcoming courses-

World Host: Principles of Customer Services

Please Enquire for our next WorldHost Course


PTS Recert:

Please enquire for PTS Dates


Choose Course

The academy is also able to cover a number of courses including:

  • Train Dispatch
  • Gate Line
  • Customer Service Host/ambassador (World Host)
  • Crowd Control
  • Rail Replacement Bus Services

Recently we have added ATOC and Sentinel Scheme Personal Track Safety to our list of subjects taught, for the latter subject, the academy gained accreditation with the National Skills Academy Rail.

We have worked with many TOC’s to create personalised training programmes. Please see our consulting services for more information.


To register your interest and enrol for a course, please complete the enquiry form on each of the course pages

Alternatively, please call our Training Team on: 020 7993 6049, 07557 358233



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